Practical guide. Use only the connection and DNS details provided when your account is activated; .example domains are illustrative.
Separate people and roles
Separate personal addresses from business functions. For example, marina@studio.example identifies a person, while support@studio.example represents a service point.
Choose the address type
Decide whether each address is an alias, group or shared inbox. Avoid sharing a person’s password to handle team email.
Manage onboarding and access
Document who manages access and what happens when someone joins or leaves. Confirm sending permissions and conversation retention before purchasing.