aceemail.
Ace Email / Pricing

A plan for the way you work.

From €5 per user per month, or €50 per year, before tax. Compare features and calculate your team’s cost.

Pricing

Essential

For one person getting started with their own domain.

€5.00 / user / month Billed monthly
I’m interested
  • 10 GB per user · pooled storage
  • 1 Domains per organization
  • 10 Aliases per user
Email on your domain
For your team

Professional

For professionals with more projects and conversations.

€10.00 / user / month Billed monthly
I’m interested
  • 50 GB per user · pooled storage
  • 5 Domains per organization
  • 50 Aliases per user
Email on your domain

Business

For teams that need to collaborate and stay organized.

€20.00 / user / month Billed monthly
I’m interested
  • 100 GB per user · pooled storage
  • 20 Domains per organization
  • 100 Aliases per user
  • 5 Shared inboxes per organization
Team collaboration

Enterprise

For organizations with specific requirements.

Let’s talk Custom
I’m interested
  • SSO
  • + Roles and permissions
  • Custom
Custom

Prices per user, in euros before tax. Choose monthly or annual billing.

Per-user prices before tax. Annual terms are billed upfront. See your offer’s terms for scope, renewal and cancellation.

Business combines shared inboxes, assignments and permissions to organize team conversations.

Your selection

Let’s size up your team.

Calculate the base plan cost and send your selection with your request. The full annual payment is shown; extras are quoted separately.

Each user has a separate login. Aliases deliver to an existing mailbox and share its quotas; they do not add paid users.

More than 100 users, SSO, multiple organizations, special retention or a contractual SLA: custom quote.

Estimated totalProfessional · 5 · Monthly €50.00 / month

Monthly amount for the whole team.

Taxes and extras excluded.

Compare the details.

Storage is pooled per organization: 5 Business users provide 500 GB total. Shared inboxes use that same pool. Domain and shared inbox allowances are per organization, not multiplied by users.

CapabilityEssentialProfessionalBusinessEnterprise
GB per user · pooled storage 10 50 100 Custom
Domains per organization 1 5 20 Custom
Aliases per user 10 50 100 Custom
Shared inboxes per organization 0 0 5 Custom
Assignments and internal notes Not included Not included Included Custom
Signatures Basic Advanced Advanced Custom
Administration Users and aliases + Domains and identities + Roles and permissions Custom
First response target 2 business days 1 business day 4 business hours Custom

Support Monday–Friday, 09:00–18:00, Europe/Madrid. Times are first response targets, not resolution times or a guaranteed SLA.

A shared foundation for every plan.

Tools to organize email, connect your apps and work with your team.

Responsive webmail, search, folders, labels, filters and automatic replies.

IMAP and SMTP for compatible apps. Find calendar and contact options in the apps guide.

Two-factor authentication, spam and malware protection on every plan; domain SPF, DKIM and DMARC setup.

30-day trash and data export. Operational backups and recovery under the plan’s terms.

Clear sending limits.

500

External recipients per user in a rolling 24 hours

100

External recipients per user per hour

50

Recipients per message

20 MB

Combined attachments per message

30 MB

Total encoded message size

Each To, CC and BCC recipient counts. Aliases share the user quota. New accounts start at 100 external recipients a day, subject to review for an increase. Bulk campaigns and email marketing are not included.

Add only what you need.

50 GB extra storage

€2.00 / month per block

Added to the organization’s shared storage pool.

Extra shared inbox

€2.00 / inbox / month

Business only. Uses existing storage and has no separate login.

Assisted migration

€19.00 / mailbox · one-off

Minimum €49.00 per project. Up to 10 GB of messages and folders per compatible IMAP mailbox. Contacts, calendars, rules and permissions are quoted separately.

Ace AI · optional

€4.00 / user / month

200 assists per month, no rollover or automatic overages. Up to 20,000 input characters per action, no attachments. Always review before sending.

Pricing

A trial to get to know your new email.

Request 14 days without a card, up to 3 users and 5 GB total, with reduced sending limits. At the end you choose whether to purchase: no automatic charges.

Request access
FAQ

Good questions. Clear answers.

What to know before taking the next step.

Help center
Can I use my existing domain?+

Yes. You need DNS access to verify ownership and connect email. Domain registration and renewal are separate services. Do not change records before receiving activation instructions.

Is an alias another email account?+

Each user has a separate login. Aliases deliver to an existing mailbox and share its quotas; they do not add paid users.

Can I move my existing messages?+

Migration will be assessed by provider, volume and the data you want to transfer. Messages, contacts, calendars, rules and permissions may have different scopes.

How do I request a free trial?+

Request 14 days without a card, up to 3 users and 5 GB total, with reduced sending limits. At the end you choose whether to purchase: no automatic charges.

Will it work with my apps?+

See the apps page: it distinguishes web access, IMAP/SMTP email and calendar and contact connections. IMAP alone does not sync calendars or contacts; check your app version and use the settings provided at activation.

How much storage and support are included?+

Essential provides 10 GB per user, Professional 50 GB and Business 100 GB, pooled per organization. First response targets are 2 business days, 1 business day and 4 business hours respectively, within support hours.

ACE.EMAIL

Your next inbox starts with you.

Calculate your plan, explore the guides or tell us what your business needs. The next step starts with a conversation.

Request access